Garden Villas South

This letter is for both the Garden Villas South and the Delmar Gardens South Nursing & Rehab facilities. The Garden Villas South Assistant Living facility was Mom’s home for 2 years before her health declined and she needed nursing care. The month after mom moved to the Delmar Gardens South Nursing & Rehab facility, Covid 19 restrictions were placed on the normal everyday activities in an effort to protect the residents and staff. The restrictions on outside visitation and entertainment put a stress on the residents but the Activities personnel went the extra mile to keep the residents active & stimulated. Now that the CDC has lifted its restrictions the facility has regained its liveliness and outside entertainment can once again be provided. I would love to mention specific names in this review, but I mostly want the public to know that the hiring practices of the Delmar Gardens Family will continue to hire people who love what they do and truly care about the welfare of others. Here are my observations: Both Gardens Villas and Delmar Gardens South are Clean, Secure and Caring Family Environments. From the greeting at the front reception desk, to the bright and cheery dining facilities, I get an immediate upbeat feeling to the approach taken by both the Garden Villas and Delmar Gardens South to promote a healing/stimulating environment. The social workers are attentive and caring, and are willing to help in any way possible. The highly skilled nursing staff (RNs, CNAs, Med techs etc.) at Delmar Gardens South are attentive and care for the patients as if they were family. They kept Mom on a regular schedule: up and dressed each day, dispensed her medications, met her toileting needs and all the while treated her with dignity and human kindness. The activities staff made sure to invite and escort Mom to any and all activities. The efficient and friendly laundry & housekeeping staff keep the facility sparkling clean and odorless. The food service staff are efficient and they offer a wide range of menu choices. They are also willing to fill special requests within reason. The maintenance staff keeps the facility in excellent working order and the grounds crew makes sure the landscaping is beautifully planted to celebrate each current season. What makes both Gardens Villas and Delmar Gardens South so special are the people who work there. Many of the staff have worked there for 20 years or more. Throughout the time that my mother has been with Delmar Gardens I have observed that they promote from within, and that gives me an assurance that Garden Villas and Delmar Gardens South will continue to be a caring vital place in the community My mother needed hospice care during the last 9 months of her residency at Delmar Gardens South. The Pathways Hospice service that is a part of Delmar Gardens South provided EXCEPTIONAL care of mother’s needs. They kept her comfortable and provided additional services in addition to what the DGS nursing staff provided. I am glad I did not hesitate to place Mom into hospice, because Pathways Hospice provided an abundance of love and attention to her needs until her passing.

The Family of Jean S.

Dear Michelle, Madison, Linda and the Garden Villas South Family,

We would like to thank you for sending the beautiful plant arrangement to our mom’s funeral service. They brought such beauty to the room and meant so much to us.

We would also like to say thank you for the pastries and coffee.  It was so nice of you to deliver them on the morning of her passing and we really appreciated your thoughtfulness.

Our mom was such a wonderful and beautiful lady and will be missed greatly. She loved her Garden Villas South family and we, quite simply were blessed by the kind, loving people in her life and ours. Thank you again, we are truly grateful.

The family of Phyllis M.

Madison,
I just wanted to let you know that Jane passed today in her room. We were with her when she passed 😞. But she was not alone, at least.
I especially want to thank you and Michelle for all the help you gave us.
Delmar Gardens is a wonderful organization whose foundation is built by employees like yourself, Michelle, Cindy, Darlene, Alison, Kim and all the employees at the Assisted Living, Rehab & Skilled Nursing facilities.
Thank you for making her last months on this earth enjoyable and pain-free!
Bob B

Hi there!

My dad, Gerry H. has been a resident for 10 plus years at Garden Villas South. I’ve always been very happy with the staff, services and amenities he’s received while living at the Villas.   Dad’s quality of life has been wonderful, and it’s what keeps him going at 94 years old.
At this trying time, I’m so impressed by how the staff has stepped up and made sure all residents are healthy and safe. Even with the new guidelines, the staff has been very creative and come up with innovative ways to keep the residents happy and entertained…not an easy feat!!
I wanted to make sure that Corporate is aware of the great job that is being done by the staff at GVS to take care of our family members during the COVID-19 virus. The staff is working tirelessly and wearing many hats, putting others ahead of themselves. We’ll get through this together with your wonderful care.

Thank you from the bottom of my heart! Karen L.

PROTECTED

My movement is limited but I’m not dejected,

As a matter of fact, I am cool and collected,

For there is a coronavirus justly suspected

And out there people are being infected

But where I am now, I am being projected

With more precautions than I ever expected.

First the premises were thoroughly inspected,

Then to be sure, all surfaces were disinfected

Until no virulent strains could be detected.

Government guidelines were not rejected,

But the staff did things as they were directed.

Common rules of sanitation were not neglected

Ensuring safety for all those who were affected

And thus my shield from co-vid was perfected.

I see, now that I have sat here and reflected

I am glad Garden Villas was the home I selected.

Paul Lombard, May 12, 2020

June 8, 2020

Michelle,

We forget to tell our Delmar angels how wonderful you all are by accommodating every facet of our Mother’s well being.

Thank you for always being receptive to Mom’s requests.  Many thanks to her med-techs, nurses, physical therapist, kitchen staff, housekeeping staff and any person that touches my mom’s life.  You are, without a doubt, AMAZING!

Our best wishes and all of God’s blessings sent to you and the staff.

The Nancy M. Family

Dear Garden Villas South,

To all the beautiful people who loved and cared for my mom, Iris.  I thank you from the bottom of my heart.  She truly loved her home at GVS and even more the many friends she made, including many of you who helped care for her.  She spoke so highly of everyone and my brother, Doug, and I were thrilled.  I also had the pleasure of meeting and knowing many of you and was very sad when COVID-19 stopped my frequent visits.  With her health turn and subsequent passing, I was able to spend the last two weeks with her day and night.  I was holding her hand when she took her last breath as I promised.  8/1 was her 85th birthday.  We had a party in her hospice room with balloons, cupcakes and flowers.  She ended the day in the presence of Jesus.  She went to Heaven Iris style – her party day and she is now with my dad and brother.  Hallelujah!

I will miss her deeply but will always remember the love, joy, and care you gave to her.

Thank you for the beautiful flowers in her memory.

Sandy & Doug

Delmar Delmar Staff,

We cannot thank you enough for taking such great care of our mom, Nancy, through this crisis!

With gratitude,

Paul & Mary L.

Dear Michelle and Delmar Gardens Staff,

Just wanted you to know how much Anna D. loved living at Delmar Gardens Independent Living for the last five years.

Anna liked the food, staff, cleaning staff and maintenance staff—pretty much everyone.

Anna made many friends and enjoyed the activities—Holiday family events, BINGO, and playing cards.

Most of all, Anna loved Happy Hour every day—she sure enjoyed her wine!

We will miss her dearly.  Anna lived a long and wonderful life.

With gratitude,

Nancy S.

November 29, 2020

Keep up the great work!  The staff is fantastic. It’s truly so appreciated to me and my mom’s family.

Always,

Pam L.  “hugs all around “

November 20, 2020

I just wanted to THANK YOU and all the STAFF at Delmar Gardens for doing the very best you can for our loved ones!  Your compassion and concern is so valuable and appreciated!

Thank you,

Cheri D. (daughter of Marcie S.)

June 3^rd, 2018

As we write this note, words so do not seem adequate to express how deeply appreciative our family is to the staff of Garden Villas South for the care, compassion, and love shown to our mother, Jeannette. It was quite a journey and the staff of GVS was with us every step of the way.

Everyone from the maintenance staff to the front office made our mom feel welcome, safe, and happy. The private duty GVS aides were especially helpful. Dion was outstanding! We went home each night confident that our mom was in good hands. The other nurses from Delmar Gardens that cared for our mom were also very compassionate and professional.

We would also like to thank GVS for the beautiful floral arrangements.

We would highly recommend Garden Villas South to friends and family. Our mom made friends, enjoyed wonderful meals, fabulous entertainment and great care during her short stay.

Thank you again for making her so happy!

The Family of Jeannette H.

Debbie B. and Darla G.