Care
Our goals is to provide the highest quality services in the comfort of your home. Built on a foundation of love, care and understanding, Delmar Gardens Private Services of Chesterfield, Missouri is dedicated to meeting the individual needs of those we have the privilege of serving.
Caregivers
Our trained caregivers provide assistance with Activities of Daily Living (ADLs), such as assistance with bathing, dressing, grooming, oral hygiene, toileting, transferring and ambulation. We also assist with Instrumental Activities of Daily Living (IADLs) such as shopping, meal preparation and clean up, medication reminders, light housework, laundry, transportation and errands.
Bath Visits
This service includes assistance with bathing, personal hygiene and dressing, while ensuring the safety of the client.
Medication Set-up
A licensed nurse will visit to set up medications in a complimentary weekly planner. Prior to your medications being set up, we will contact your physician to verify your medication regimen and request his/hers orders. We will also call in refills to your pharmacy.
Nurse Visit
We can schedule a licensed nurse to visit for medically related needs, please call for details and pricing.
Escorts
With advance notice, ambulatory clients may request an escort with arranged transportation via automobile for
- Doctor’s Appointments
- Hospital Visitation
- Beauty/Barber Appointments
- Wedding/Social Events
- Grocery Shopping
If you live in a Delmar Gardens Retirement Villa, we offer an in-house escort service to areas or activities within the community such as the Styling Salon, Dining Room, Daily Scheduled Activities/Special Events, Fitness Center, Wellness Programs, Game Room/Billiards, Swimming Pool and Spa.
Medicaid (In-Home & Community Based)
We participate in the Division of Senior and Disability Services (DSDS) in-home and community-based services program which is available to eligible persons 60 years or older or adults with disabilities between the ages of 18-59. Our services are designed to assist with personal care, nursing services, housekeeping and respite hours to help meet the needs necessary for a person to remain in their own homes and avoid or delay institutionalization.
We accept Private Pay, Medicaid (in-home and community-based), Veteran’s Benefits and some Long-Term Care Insurance Plans.
Our staff is carefully pre-screened and fully insured
The Delmar Gardens Family is committed to hiring only the best caregivers. All staff must possess the basic qualifications of the job, in addition to undergoing the following verification process:
- Assure good standing with the State of Missouri Health and Senior Services
- Complete criminal background screening in all states where staff member has lived or worked
- Verify Federal eligibility to work in the U.S. through E-Verify/Form I-9 and social security verification (Form I-9 is the core of E-Verify. E-Verify is an internet-based system that compares information from the Form I-9 to government records to confirm that an employee is authorized to work in the United States.)
- Comprehensive references and employment history
- Pre-placement physical
- Screening by the Missouri Family Care Safety Registry (FCSR)
In addition, we provide our staff with Workers Compensation insurance, professional and medical liability coverage.
November 9, 2022
Mr. Oppenheimer:
I want to take this opportunity to express my thanks and gratitude to employees of Delmar Gardens Private Services. I have had the privilege of working with Najean Byrd for the past six years. She provided my parents, Patrick and Lorraine, with quality care. Recently, with the passing of my dad, mom required 24/7 care due to her dementia and low vision. Najean was able to provide the care we needed to make mom feel safe and secure. Mom thought the caregivers were her ‘roommates. They were very kind and gentle and provided a positive environment for mom. Every day, they encouraged her and lifted her spirits. This was important; my parents were married over 71 years.
Najean Byrd is professional, empathetic, and patient; she balances these qualities well. In my opinion, you are quite fortunate to have someone of her caliber in your organization, as well as her staff. On behalf of the my family, (all 26 of us in the immediate family), our sincere thanks to Najean and her most recent staff to provide caregiver services: Magnolia, Yoneidria, Shanda, Danny and Marie. Thank you to Melissa, who provided support and helped us navigate long-term care insurance.
Should we need caregiver services in the future, my first call will be to Najean Byrd.
Sincerely,
Patty C.
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Dear Gabe,
I am writing you to express my gratitude for your continued generosity. As you know, I have had the pleasure of working within three departments during my employment with Delmar Gardnes: Private Duty, Specialized Wound Management, and Home Care. Regardless of where I work within Delmar Gardens, I am surrounded by coworkers and management who have helped me grow both personally and professionally.
Kathy McClure, the Director of Private Duty, has been especially impactful. She is one of the most dedicated, loyal, and tireless individuals I have ever worked alongside. Kathy’s commitment to Delmar Gardens is evident in the many hours she has given to the facilities, their residents, and all other employees of Delmar Gardens. My time spent working with her has been inspiring and invaluable.
Once again, thank you for your investment in my professional growth. Last week I received my annual review, which was further proof of your kindness towards me. I wish you a happy Holiday Season and a prosperous New Year.
Sincerely,
Kathleen
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Dear Delmar Gardens Private Services:
As of June 30, 2014 our mother, Audele, will move from Chesterfield Villas to move to Los Angeles, California. We know that she has really enjoyed meeting new people, participating in the activities, and enjoying her retirement life. After my father’s passing yesterday, she realized that she did not want to live alone. She could no longer go to visit him next door at Delmar Gardens Chesterfield.
All the staff members were very professional, kind, supportive, and considerate of our mother. We would like to thank you for your care, positivity, and most of all the effervescent smiles of people we met.
If anyone asks us where to send their loved ones for assisted living and/or a retirement home, we will let them know that Delmar Gardens Villas is the place to be. Good luck and God speed!
Sincerely,
Earl and Anita
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From: Delmar Gardens Website
Sent: Wednesday, October 24, 2018 9:51 AM
Subject: Delmar Gardens Web Inquiry –
Select Service of Inquiry Type: Employee Feedback
Facility: Delmar Gardens Private Services
Message: My parents, Pat and Lorraine S. live at Chesterfield Villas.
In August of 2017, Delmar Gardens Private Services began Companion Care services because of my mother’s macular degeneration. We have had services twice weekly. Emma and Jennifer are our caregivers. They are very conscientious and my parents are very happy with the service they provide.
Additionally I want to thank several employees in your office who have been very gracious and helpful to me in this process.
Najean has been my primary contact. She has worked very hard to find the right fit of caregivers for my mom. Whenever there is a change in the schedule, she is very prompt to let me know.
Kathy revised the care plan to better fit Mom’s needs. She checks in with my parents to make sure all is going well. Melissa was instrumental in assisting us in the billing process for long term care.
These employees are quality caliber and are a great asset to your company.
I live in Oak Ridge, Tennessee and coordinate this piece of my parents care from a distance.
Your staff makes it easier for me to help my mom and dad.
My sincere thanks.
Regards,
Patty C.
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October 31, 2018
Gabe Grossberg
President & CEO
Delmar Gardens
14805 N. Outer 40 Road, Suite 300
Chesterfield, MO 63017
Dear Mr. Grossberg:
In March 2016, my parents Pat and Lorraine, came to reside at Chesterfield Villas. In August 2017, my Mom’s health and eyesight had significantly declined; she is legally blind. At that time, we engaged the Delmar Gardens Private Services to provide companion care for Mom and to give Dad some respite.
Najean Byrd has been my contact for these servcies. She has worked hard to provide quality care and personnel that are a good fit for my parents. She keeps me up to date with schedule changes and I have had the opportunity to meet with her when I come to visit my parents. She gave me a copy of the Care Plan and Kathy McClure visited with my parents and myself to update the plan this past May.
In July on another visit with Najean, Kathy stopped by to chat with me to see how I thought Private Services were going. At the same time, Melissa joined the conversation. We have been trying to invoke Mom’s Long Term Care Plan but with little success. Melissa explained she had been submitting invoices for payment to the insurance company unaware that Mom’s policy had not been approved. The insurance company told her she did not need to submit the invoices and was surprised Mom’s policy had not been activated.
We then arranged for another evaluation for my Mom in September with the Med Life representative. Two weeks late, we received notification of approval. We would have never considered re-applying (this was the third time) if it had not been for my conversation with Melissa.
These women are the face of Delmar Gardens and are committed to providing quality care for their clients. I wanted to let you know these women are outstanding employees and Najean has made my job finding companion care for my parents (from a distance) much easier.
Let me also mention the staff at Chesterfield Villas are always willing to help residents and treat them with kindness and respect.
Thank you for your time.
Patty C.
Oak Ridge, TN
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June 20, 2019
Dear Mr. Grossberg,
I want to let you know how much I treasure Jordan Conley.
Jordan is a person I can count on no matter what may come up. She goes above and beyond when dealing with anyone (especially doctors’ offices, pharmacies and me.) I really appreciate all she does. She is a wonderful reflection of Delmar Gardens.
Thank you for your high standards!
Sincerely,
Karen S.
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To all concerned: Thank you so much for your patience in waiting for payment of the balance due for my father’s care. Our complete gratitude and appreciation for the wonderful care your staff provided to my father. It helped (they helped) make his last two years on this earth worth living. God Bless you all!
Sincerely, Ellen S.
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