Dear Delmar Gardens Staff,
It is never an easy decision to place a loved one in a long-term facility. The family question if it is the right decision for the person as well as the family. You ask yourself will they be taken care of? Will they be treated with dignity and respect? Will they be fed and kept clean? Will some talk to them? We were forced to make that tough decision approximately 5 years ago with my husband, Charles.
I vividly remember the first time I walked through the doors and greeted by Barbara with a kind smile and friendly hello. The entire facility was clean and well maintained. The staff that gave me a tour were patient, kind and answered all of my questions. After meeting and engaging with Alice in the memory care unit, there was little doubt Charlie would be welcomed and treated the way we all want to be treated.
No words can express our gratitude to everyone who took care of Charlie during his time at Delmar Gardens. We would never want any of you to think what you do goes unnoticed or unappreciated. Please know without a doubt we are so very greatful Charlie had such a loving home his last years.
Warmest regards,
Cindy, Dezzaray, Jonathan
The Family of Charles
___________________________
_______________________________
To All Delmar Staff:
Thank you for the flowers. Thank you for taking such good care of my mom – Dorothy A.
She always spoke highly of all the people that were involved in her care.
I deeply appreciate everyone’s efforts to provide quality care for all of your residents.
Sincerely,
Andy, Dorothy’s Son
__________________________________________________________
Dear Michelle,
One of the most difficult things we have had to do was to admit our mom to the care of others because severe dementia circumvented her ability to make her own decisions. From the first day we met with you to tour your facility and the first day you accepted her from us into your facility, you and & your staff made us comfortable we made the right decision and as time passed we became more and more comfortable with that decision.
Our mom benefited and enjoyed 5+ years of great care from a first quality and wonderful professional staff, especially each and every one in Unit 4, be it the medical or personal care she required or the friendly treatment of staff throughout the entire facility. And being former professionals in the management and maintenance of commercial real estate, we compliment you on a terrific job you and your staff do in maintaining your facility.
The staff was always eager to say hello and kid with mom. She especially enjoyed the weekend entertainment, in particular when entertainers say two of her favorities, Bad Bad Leroy Brown or You Are My Sunshine.
Thanks to you and your staff for taking good care of our mom and please give a special thanks to Division 4.
With best regards,
John & MaryAnn L.
__________________________________________________________
Hi Michelle, Just a quick note to thank you for your time and consideration for my sister Mary Cavish. She had a pleasant stay at Delmar Gardens, and your staff and facility left nothing to be desired. It was a pleasant experience for her and me.
Thank You,
John R.
__________________________________________________________
To The Delmar Gardens Staff,
Michelle T. and Family would like to extend a warm, special thank you to the entire staff. Our grandmother, Hazel S. spent the last years of her life content and joyful, thanks to you all. We appreciate the love and care that you all gave her. We wouldl like to thank the kitchen staff for their assistance. your thoughtfulness was appreciated, and we thank you for the plant. Also, thank you once again for allowing our family to memorialize Hazel S. at your facility. We had a true celebration of Hazel’s life.
Sincerely,
Michelle T. and Family
__________________________________________________________
Dear Administrator:
I am compelled to write this memo after a rather extended stay at your facility. My dates of stay were from June 16th to July 20th.
My experiences with yours staff were very positive and I found them to be efficient, friendly, yet professional. The reason for this memo is to highlight two exceptional employees whom I had much contact with during my stay. I request that a copy of this letter be placed in their employee file.
First is assistant Laura Molina who never failed to have a welcom smile and a request to do anything for me. I had occasion to witness this same attitude toward other patients as well. Employees like this rare, especially in a routine environment where the best employees put on their best behavior on a consistent basis. Kudos to Laura for being for being the sunshine of my many days at Delmar.
Second but not the lessor is nurse Nancy Coppola who as an employee summed up every single characteristic of an ideal employee. She exhibited a pleasant and helpful attitude, she is dependable, she is professional, she is more than kind and thoughtful. If only all employees had these true patient friendly directions all businesses would better off by hundreds of percentage points.
Sincerely,
David M.
__________________________________________________________
Dear Staff:
I was lucky to have stayed recently at your facility. I want to praise all the staff who attended to me. They are warm, courteous, and above all professional!
The meals are very tasty and satisfying.
My wife and I wish one and all HAPPY HOLIDAYS and a JOYOUS NEW YEAR. We hope everyone enjoys the village that we donated.
Again, thank you for your professional service that you all provided.
Sincerely yours,
Douglas and Marlene B.
__________________________________________________________
I want to thank the staff at Delmar Gardens of Green Valley for the exemplary service given to my husband, Jerry, from the RNs, LPNs, CNAs and his primary physician, Dr. S along with Nathan Adelson Hospice.
I sincerely appreciate everything done to make his passing easier on him. Thank you all.
Eileen J.
__________________________________________________________
Chad, Michelle & Delmar Family,
Thank you so much for the flowers, they were beautiful! Thank you so much for all the care, love and happiness you gave my mother over the last 16 years. Her life was surrounded with so much love from staff and patients. The Delmar Family will be sincerely missed.
Sincerely,
Senthan & Family
__________________________________________________________
Dear Chad, Michelle and the Delmar Gardens Family,
I want to thank you for the beautiful plant I received from you all. I was very touched and so appreciative of your kindness to me at this difficult time.
Also would like to thank the whole Delmar Gardens Family for their commitment to kindness and support to Helen and myself over the years. Helen received the best care and I will always be grateful to the Administration and your staff.
Sincere thanks,
Gail B.
__________________________________________________________
Dear donors of the Delmar Gardens – Love, Care and Understanding scholarship,
Hi there, this is Kayla, the recipient of last year’s award! I am writing to you to thank you once again for the gracious scholarship and to tell you how much it helped me in my first year of college!
My freshman year was filled with learning, new experiences, and challenging myself to become the best student and person I could be. I worked very hard in pre-nursing classes and earned a 4.0 GPA second semester. My next step will be to apply to nursing school this year with a multi-step process of grade checks, tests, and interviews. I am excited to see what the future holds! This past year I also got involved in campus life and joined my school’s pre-nursing club which held meetings to help advise me through my classes and prepare me for upper division nursing courses! I am now even more excited about my future career. Once again, thank you for all that you helped me to accomplish! I am forever grateful!
-Kayla C.
__________________________________________________________
Dear Chad, Michelle & Staff,
Thank you! The plant in mom’s memory is beautiful.
I am grateful to everyone who touched our lives during mom’s short stay. The care and compassion was so greatly appreciated.
-Kay Z., daughter of Nettie G.
__________________________________________________________
__________________________________________________________